If yous see No Service or Searching on your iPhone or iPad

If yous meet No Service or Searching on your iPhone or iPad (Wi-Fi + Cellular), or if you can't connect to a cellular network or cellular data, learn what to practise.

Bank check your coverage area

  • Make sure that yous're in an area with cellular network coverage.
  • Plough cellular data off and and then back on again. Go to Settings, then tap Cellular or Mobile Data. If you're using your iPad, y'all might see Settings > Cellular Data.
  • If you lot're traveling internationally, make sure that your device is ready upwardly for data roaming. Get to Settings > Cellular > Cellular Data Options > Information Roaming.
    Top part of an iPhone screen showing cellular settings

If yous're on AT&T's 3G network

AT&T is phasing out their 3G network. If you lot encounter No Service in the status bar of your device and y'all have an iPhone 5s, iPhone 5c, or before or an iPad two Wi-Fi + Cellular or earlier, contact your carrier to talk over your options. If you have an iPhone six or after or an iPad (3rd generation) or later, follow these steps:

  1. Update your iPhone or iPad to the latest version of iOS or iPadOS.
  2. Get to Settings > Cellular. Then:
    • For iPhone, tap Cellular Data Options, then plough on Enable LTE.
    • For iPad, turn on LTE.

If yous still see No Service subsequently following these steps, contact your carrier.

iPhone and iPad devices that back up 5G networks are not affected by the phasing out of 3G networks.

Restart your iPhone or iPad

Cheque for a Carrier Settings update

To manually bank check for and install a carrier settings update:

  1. Make sure that your device is connected to a Wi-Fi or cellular network.
  2. Tap Settings > Full general > Near. If an update is available, you'll see an option to update your carrier settings.
  3. To come across the version of carrier settings on your device, tap Settings > General > About and look side by side to Carrier.

If you insert a new SIM carte du jour into your iPhone or iPad, you need to download the carrier settings for your new carrier.

Accept out the SIM card

Subsequently removing the SIM carte, put it dorsum in.

  • If the SIM bill of fare is damaged, or doesn't fit in the SIM tray, ask your carrier for a new SIM card.
  • If y'all transferred your SIM card from another device, enquire your carrier if your SIM carte du jour works with your iPhone or iPad.

Larn more almost removing your iPhone SIM card or iPad SIM card.

Reset your Network Settings

Go to Settings > Full general > Transfer or Reset [Device] > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before.

Update your iPhone or iPad

Contact your carrier

Bug with your carrier or business relationship might affect your service. Contact your carrier to:

  • Verify that your account is agile and in skilful standing.
  • Make sure that in that location are no outages in your area.
  • Check that your device isn't blocked from receiving cellular services and is set up with the right data program.

Merely your wireless carrier tin can access and manage details about your business relationship:

  • iPhone wireless carriers
  • iPad wireless carriers

Get more help

If your carrier confirms that there's no effect with your account or network, only y'all still can't connect to a cellular network, contact Apple Support.

If y'all come across an alert adjacent to No Service, acquire what you lot can do.

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